Frequently Asked Questions
Here you will find answers to some of the most common questions.

1. How quickly can I get started?
2. How much customization is required?
3. Is there a limit on the number of mediators?
4. How secure is my data?

1. How quickly can I get started?
You may start using the MIMS as soon as you have signed up as a paying subscriber and your MIMS account is activated.  Your custom website can be operational within five business days of Truce™ receiving the completed website questionnaire and any pictures or logos.

2. How much customization is required?
None.   Your MIMS account is ready to go when you sign-up.  As a MIMS subscriber, you can use the initial template documents provided or you can choose to customize the documents to suit your particular needs.  Truce™ can modify or create many types of documents for use as MIMS document templates.  MIMS captures over a hundred different pieces of information for use in documents.  Truce™ charges a reasonable hourly rate for document customization.

3. Is there a limit on the number of mediators?
No, but subscription rates are based on the number of MIMS users.  See our pricing information on this website for more detailed information.   Prospective subscribers with more than 10 users should contact our sales department to discuss special pricing and options (sales@trucetech.com).

4.  What is my user ID for logging into MIMS?

Your user I.D. is your e-mail address as you entered it into MIMS when you subscribed or as you have changed it in MIMS.