Support: How To Better Manage Your Mediation Business

It is easy to manage your mediation/ADR business from you office, home or in almost any location. MIMS follows easy-to-remember steps:

1. Log-on to MIMS using a unique, encrypted user name and password at www.trucetech.com on the internet.

2. Enter, edit or review all the necessary information for a case/dispute including parties, case number and court.

3. Enter, edit or review specific mediation information such as location, date, attorneys, rates, fees and time.

4. You can then generate all the necessary documents for a mediation in seconds including confirmation letters, fax cover sheets, invoices, notices of mediations.

5. Once a mediation is completed, hours are entered and bills generated. MIMS keeps track of payments, balances, fees, accounts receivables for collections.

6. MIMS generates custom reports for analysis and performance evaluation.

7. MIMS stores and manages all dispute information and allows searching. You can search by case name, date, mediator, category, or any word or phrase. MIMS can store thousands of disputes while maintaining quick on-demand access.

8. MIMS allows subscribers to easily store important files within a record for a dispute for future use.

9.  Anyone can check your availability and request a specific mediation time and date online using MIMS' integrated calendar and scheduling function.